Medical procurement

What MaxMed Systems is
MaxMed Systems is an independent procurement business for licensed medical aesthetic practices in the European Union. I source original CE-marked medical devices inside the Union and coordinate their delivery to your practice. My focus is biostimulators, polynucleotides and skin boosters, together with hyaluronic acid fillers and the consumables used with them. The full list is on the Medical portfolio page.

The business is small by design. I am Catalin Calinoiu, a medical graduate of the Victor Babes University of Medicine and Pharmacy in Timisoara. I read and answer every enquiry myself, and you deal with the same person from the first message to delivery.

What I am not
I am not a manufacturer, and I am not an authorised or appointed distributor for any brand on this site. Brand names on this site do not imply any relationship with their owners.
I hold no stock and run no public webshop. There is no automated ordering.
I do not give clinical advice. Product information comes from the manufacturer’s instructions for use, and I do not suggest uses outside them.
I do not supply medicinal products, including botulinum toxin and injectable hyaluronidase.

Where I sit in the supply chain
Manufacturer → authorised distributor in the EU → in some cases, an EU wholesaler supplied by that distributor → MaxMed Systems → your practice

I buy only inside the European Union: from the manufacturer, from a distributor it has authorised, or from a wholesaler supplied by such distributors. I do not buy from non-EU sources, and I do not import. Where I buy directly from the manufacturer, I can show you the documentation. Where I buy from a distributor or a wholesaler, I name the supplier of your order on request, but I cannot show you the manufacturer’s authorisation for every brand. Every device I supply has already been placed on the EU market by its manufacturer or importer. If I ever imported a device myself, I would first take on the obligations that Article 13 of Regulation (EU) 2017/745 sets for importers.

Goods travel by tracked courier from my supply partner directly to your practice. I do not store, relabel or repackage them, so the original packaging, seals and labels reach you intact. I do not change a device’s intended purpose or sell it under my own name, so my role remains that of a distributor and does not become that of a manufacturer (Article 16).

For every order, I can identify the operator who supplied me, and you receive the purchase documentation for your order. I cannot give you a contract with the manufacturer.

How an order works

1. You send the references and quantities.
2. For a first order, I check your professional status. For every order, I check the regulatory status of each product in your country.
3. I confirm availability in writing with my supply partner. Without written confirmation, no proforma is issued and you pay nothing.
4. You receive a proforma invoice with the exact total and the delivery time for those goods.
5. After payment, I place the order. The goods are shipped by tracked courier, with temperature control where the manufacturer requires it.
6. The lot number, expiry date and device identifier (UDI) are on the packaging and are recorded against your order.

Payment terms, shipping charges, delivery times and refunds are set out only on the Payment and delivery page, so that there is a single version of them.

My role under Regulation (EU) 2017/745
When I supply a medical device, I act as a distributor within the meaning of Article 2(34) of the Regulation, and the obligations the Regulation sets for distributors apply to me. As a distributor established in Romania, my competent authority is the National Agency for Medicines and Medical Devices of Romania (ANMDMR).

Conformity, CE marking, technical documentation, clinical evaluation and post-market surveillance remain the legal responsibility of the manufacturer.

Safety notices, recalls and incidents
If a manufacturer issues a field safety notice or a recall affecting a lot I supplied, I use my records to identify the practices concerned and inform them directly.

If you suspect a serious incident or a falsified device, report it as your national rules require, and tell me. Within one working day, I forward it to the manufacturer together with my supply documentation for that order.

Shelf life and condition on arrival
Every unit arrives with at least twelve months of shelf life remaining. If it has less, return it and I will refund it in full, including return postage.

If goods arrive damaged, incomplete or different from what was confirmed, tell me within 48 hours of delivery and send photographs of the goods and the packaging. I arrange a replacement or a refund. You do not have to deal with anyone in my supply chain yourself.

If a product I supplied is established not to be genuine, I refund it in full, for as long as its stated shelf life runs.

Who can buy from me
I supply:

• physicians and other healthcare professionals entitled under the law of their country to use the products they order;
• clinics and healthcare organisations authorised in their country, and the companies that operate them.

Before a first delivery, I ask once for proof of your practice authorisation or professional registration. Where a public register exists, such as the Medical Council register in Ireland or the RPPS directory in France, I also check your entry there. This is a legal requirement, and I apply it without exception.

I do not sell to private individuals, or to businesses that are not entitled to use these products. Who may administer injectable treatments is decided at national level, and my verification does not replace your own compliance with those rules.

I never ask for patient data. Orders are placed by the practice, not for named patients.

Where I supply
I supply licensed practices in member states of the European Union. The current list of delivery countries is on the Payment and delivery page.

I do not supply practices in Romania. Distributing medical devices there requires a national operating permit, which I do not hold.

What you can expect from me

• A reply to every enquiry within one working day.
• No proforma without written confirmation of availability, and no claim of stock or reservation that my supply partner has not confirmed in writing.
• Payment only to the company’s account shown on the proforma invoice. The account does not change.
• If a delay occurs, you hear about it before the delivery date passes.
• If I cannot deliver, everything you paid is returned in full within 30 calendar days. If the cause is a failure on my side, I add 10% of the amount paid as compensation.
• Correspondence in English, in writing, so that you keep the record.

Data protection
I process only professional and business data, under Regulation (EU) 2016/679, for verification, procurement and the records the law requires me to keep. Details are in the Privacy policy.

Company details
MaxMed Systems is a trading name of THEDERMALFILLER S.R.L., a limited liability company under Romanian law.
Registered office: Str. Basel nr. 4, ap. 2, 300127 Timisoara, Timis County, Romania. No goods are stored at or dispatched from this address.
Registered with the Romanian Trade Register (ONRC)
Trade register number: J2013000700355
Tax identification number (CUI): 31368704
EUID: ROONRC.J2013000700355

[email protected] · +40 751 114 079

Last updated: October 2026